Privacy policy

Who is responsible?

Norsk Casino Guide is responsible for the processing described here. Privacy enquiries can be sent to [email protected].

Information we receive

You can use the public website without creating an account. We receive personal information when you email us, including your email address, the content of your enquiry and any supporting material you choose to provide.

Our web server may record technical data such as IP address, time, requested URL, browser type and errors. These logs are used for operation, security and troubleshooting.

Why we process information

• To answer questions, corrections and commercial enquiries.
• To review cases in which a player asks for assistance.
• To operate and protect the website and investigate errors or misuse.
• To document agreements where necessary.

Processing is based on responding to your request, performing an agreement, a legitimate operational interest or a legal obligation.

Retention and sharing

Information is retained only for as long as it is required for the relevant purpose, documentation or legal obligations. We do not sell personal information. Data may be processed by providers of email, hosting, security or technical services, and may be disclosed where required by law.

Player cases

Only send information needed to understand your case. Do not send passwords, complete payment-card details or unnecessary identity documents. Norsk Casino Guide is not a public dispute body or legal adviser.

External websites

Our pages link to casinos, authorities and other external services. Those organisations have their own privacy rules and are responsible for processing after you follow a link to them.

Your rights

You may request access to, correction or deletion of personal information held about you. You may also object to or request restriction of processing. Contact us by email. Depending on your location, you may also complain to your national data-protection authority.

Changes

We will update this policy if the website or our processing changes. The date above shows the latest revision.